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7) Unable to connect to OZOLS TMS

If by connecting to OZOLS TMS you encounter the message:

piesl probl 1.png

  • If the "Connection not possible" message pops up in less than ~5 seconds, then make sure you have entered the User Name and Password correctly.

piesl probl 2.png

  •  If the message "Connection not possible" is displayed after more than ~5 seconds:
    • 1. Click the "Options <<" button
    • 2. Check that the server name and database name are entered correctly
    • 3. Make sure the internet connection is working

If the above instructions have not solved the connectivity problem, please contact OZOLS TMS Customer Support at info@cloudex.lv or call +371-28-38-83-00

 

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