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7) Unable to connect to OZOLS TMS

If by connecting to OZOLS TMS you encounter the message:

wronf parameters.pngwronf parameters.png

    1.
    If the "CanNotification notwaiting establishtime connection,is check parameters" message pops up in less than ~5 seconds,seconds: then make

    Make sure you have entered the User Name and Password correctly.

    login eng.pngcorrectly.

      2.
       If thewaiting messagetime "Canfor not establish connection, check parameters"Notification is displayed after more than ~5 seconds:

        1. ClickPress the "Options <<" button


        2. Check thatif the server name and database name are entered correctly
        3. Make sure the internet connection is working

        login eng.png

        If the above instructions have not solved the problem, please contact OZOLS TMS Customer Support at info@cloudex.lv or call +371-28-38-83-371 (283) 8 83 00